Regulatory Environment and Fines

Because MultiChoice operates in a highly regulated environment in South Africa, compliance is important. The company participates in the regulatory process affecting the communications industry through various public forums and debates, giving inputs on formulating standards and strategies for this industry.

MultiChoice and M-Net received some fines from the self-regulatory body, the Broadcasting Complaints Commission of South Africa. These relate to incorrect scheduling of content and the incorrect parental guidance rating being attributed to certain content or in the electronic programme guide. Most of these problems are attributable to human error. Steps are being taken to correct this both by M-Net and with third-party suppliers of channels. In the past year there were no environmental accidents nor were any environment-related fines imposed by any government. The group will continue to refine its processes for managing its impact on the environment.